Paperless Medicine: Belarus Launches the "Call a Doctor" Service
14.08.2026
In Belarus, paper medical records are being replaced by the mobile service "Call a Doctor." This isn't just a tablet in the doctor's hands, but a fully-fledged digital ecosystem, which is already being implemented in a pilot mode and is taking the quality of medical care to a new level.
The service is based on deep integration with the patient's electronic outpatient record. Now, all data is entered by the doctor directly during a home visit or an in-office consultation: complaints, examination results, preliminary diagnoses, and prescriptions are instantly entered into the digital medical record.
The project's key innovation is the implementation of a medical decision support system powered by artificial intelligence. The algorithm analyzes a combination of symptoms, age, medical history, chronic diseases, and current therapy in just a few seconds. Based on this data, the AI provides the doctor with tips on potential risks and suggests optimal treatment plans.
Tatyana Sergeevna Avdeeva, head of the development and support sector at the Information and Analytical Systems Laboratory, spoke about the development on Channel One.
Christina Sushchenya's report details.
The service is based on deep integration with the patient's electronic outpatient record. Now, all data is entered by the doctor directly during a home visit or an in-office consultation: complaints, examination results, preliminary diagnoses, and prescriptions are instantly entered into the digital medical record.
The project's key innovation is the implementation of a medical decision support system powered by artificial intelligence. The algorithm analyzes a combination of symptoms, age, medical history, chronic diseases, and current therapy in just a few seconds. Based on this data, the AI provides the doctor with tips on potential risks and suggests optimal treatment plans.
Tatyana Sergeevna Avdeeva, head of the development and support sector at the Information and Analytical Systems Laboratory, spoke about the development on Channel One.
Christina Sushchenya's report details.